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Support

We are happy to help. Most questions are answered within two working days.

Write to us
Email info@dcdapp.co.in from the email address you use in the app, and tell us your question, your phone model and what you see on screen. A screenshot helps.

Common questions

I cannot sign in.

Check that you are using the same email address or mobile number you registered with. If it still does not work, write to us from that address and we will help you get back in.

How do I join my teacher’s class?

Ask your teacher or institution to add your child or approve your request. Once they approve it, your child’s homework, attendance, marks and notices appear in your account.

My child’s information is wrong.

Ask the teacher or institution to correct it in the app. If they cannot, write to us and we will help.

How do I cancel my subscription?

If you subscribed through Google Play, open Google Play on your phone, go to Payments and subscriptions, then Subscriptions, choose DCD and tap Cancel. Institutions can write to us to change or end their plan.

How do I delete my information?

See the Delete my data page.

I found a mistake in a textbook page.

Please write to us with the chapter name and the page. We will check and correct it.

I want a demo for my school or tuition class.

Write to us at the address above with your institution’s name and the number of students, and we will arrange a demo.